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They said if I disputed it with my CC company they'll cancel my account with them. Stubhub STOLE THE MONEY FROM ME!!!!! The credits are valid through the end of 2022. All Rights Reserved. I have been attempting to contact you several times regarding ticket order #553613638. When you mess up, that's your problem not stubhubs and not the original sellers. Ticketmaster, for example, states that if an event is . I purchased tickets for a James Taylor conert and paid for them months in advance. After the switch, you will enter the email address you use to access the community in order to reset your password. They cancelled this year again; I just wish I could simply get a refund for my ticket and shuttle because it is considered a cancelled event on their end, but you guys keep honoring the tickets. About WSJ. It is not specified anywhere in the mobile site and hidden in the desktop version! Read more about our event cancelation policy. How Do I Get Stubhub to Refund a Charge? - GetHuman StubHub Faces Lawsuit for Changing Refund Policy in Wake of COVID-19 The total number of refunds associated with the settlement is difficult to piece together, and likely could fluctuate depending on how many impacted consumers make claims in the process. I purchased tickets to the Olympic gymnastics trials in January 2020. Too late to purchase decent seats. The policy once promised a full refund for canceled events but now only offers a coupon worth 120% of an original order. I was not able to enter the concert . Everything Everywhere All at Once Sweeps Spirit Awards, N.Y. Times to Stand Trial This Month as Sarah Palin Libel Suit Heads to Jury, How the Supreme Court Could Shake Up Disneys Spider-Man Plans, United States v. Facebook: What Hollywood Has at Stake, Guest Column: 'Turning Red' Writer-Director Domee Shi on Making Her "Magical Puberty Story", DP Darius Khondji on What It Was Like Working With Bong Joon Ho on the Highly Anticipated 'Mickey 17', John Malone and Charter Directors Reach $87.5M Deal to Settle Investor Suit, Rupert Murdoch, Fox Corp. Sued For Sharing Bidens Presidential Ads Before They Aired, Paramount Will Pay $122.5M to Settle CBS-Viacom Merger Lawsuit, Lionsgate Dealmakers Michael Burns, Brian Goldsmith Extend Contracts, A24 Buys Off-Broadways Cherry Lane Theatre, Pay TV and Cable Providers Lost 5.8M Subscribers in 2022, Star Hairstylist Jen Atkin Reveals Must-Have Hair Tools, Tutorials and Pro Tips In New MasterClass, Rihannas Puma x Fenty Is Coming Back Heres Where You Can Still Buy Those Cult-Fave Creepers, The Best Bridesmaid Dresses for Every Budget, From Under-$100 Gowns to Hollywood-Inspired Classics, BTS Army: Heres When and Where Legos Dynamite-Inspired Set Arrives Online and In Stores, The Big Lebowski Turns 25: People Didnt Get It, Jeff Bridges Recalls, How the Landscape of Native-Led Stories Has Changed Between Avatars: Were Flexing Our Sovereignty, The Definitive Voice of Entertainment News. while we were at work. hey piget2008 if its for the U2 event, stubhub is offering refund if you send the tix back just email, Complete StubHub customer service contact information. I too spent money on cancelled events. When I received the tickets it is stamped on them in large lettersStudent ID required! StubHub just took my name the last 4 digits of the card number, my email and the transaction date and said someone will email me about a refund no case number or and instructions about the process or time frame. The refund will typically process within 5 to 8 business days. Solutions : StubHub Ireland All of our tickets were void, fakes, frauds. As the complaint states, Despite having recently been acquired for over 4 billion dollars, instead of obtaining liquidity to weather the storm, Defendants sought to simply pass its losses on to its clients., A StubHub spokesperson says, We will not comment further while the case is pending., Sign up for THR news straight to your inbox every day.