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For other issues, you can message the Provider Experience team. Providers should immediately submit any changes to demographics, specialty, practice information, TIN, billing, office hours or appointment scheduling phone number directly to Empire. Keeping members happy and healthy remains at the heart of our culture. Anthem HealthKeepers Plus Claims September 2022. For help with eligibility verification, claims, and general provider questions, please call the appropriate Empire BlueCross BlueShield HealthPlus (Empire) phone number below. We are also the largest provider of health benefits in Illinois, serving more than 8.1 million members in all 102 counties across the state. * Availity, LLC is an independent company providing administrative support services on behalf of Empire BlueCross BlueShield HealthPlus. Box 1226. You can also get your member number sent to your registered email address by clicking here. Magellan has separate post office boxes for the accounts for which we provide claims payment services. In person interpretation services are available on a case-by-case basis and must be prior authorized. Quality Care That's Right for YouWhether you need a routine check-up or a specialty procedure, you want the best care you can find.BCBS recognizes doctors and hospitals for their expertise and exceptional quality in delivering care. Professional claims. A valid itemised receipt detailing your treatment. If necessary, well return the claim to you, advising you of the additional information we need to process your claim. As a mutual, were owned by our members, prioritising people over profit, driven by our brand purpose and values. Denise Malecki: denise.malecki@amerigroup.com. Dependent children in full-time education are covered for free up to the age of 18, 21 or 24. We're here to help so drop us a line, we'd love to hear from you. Claims status inquiry From the Availity home page, select Claims & Payments from the top navigation. New York State, Telephone: Health Shield Service Update Anthem HealthKeepers Plus Provider Manual; . Health Shield Plus UIN : ICIHLIP21383V052021 CIN: L67200MH2000PLC129408 3 Rs. Services available depend on the type of plan you have. Not yet a member? Anthem HealthKeepers Plus Phone: 800-901-0020 (TTY/TDD: 711) Fax: 866-408-7087 Receive email from HealthKeepers, Inc