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Customers can choose to keep their credits if they like. At regular volume, we can afford to take that risk. Sucker punch in OVC tournament leads to 3 ejections. If you buy tickets on StubHub to an event that is canceled, you are covered by our FanProtect Guarantee. | NYC Call 311, Text COVID to 692692 |NJ COVID-19 Info Hub| NJ Call 1-(800)-222-1222 or 211, Text NJCOVID to 898211 |CT Health Dept. FLASHBACK: Blockchain Technology Makes Buying Concert Tickets Cheaper, And May End Robots Buying In Bulk. Ticketmasterand its owner,Live Nation, whose pandemic ticketing policies were also subject tocomplaints and lawsuits, offers refunds or credits if an event is canceled once it gets funds from the event organizer. The agent will be able to grant you a refund if your scheduled event has been canceled. For most sold out events, Stubhub is a great and easy way to get tickets. Those will be paid out by the end of May. Buyers of MLB tickets agree to the MLB Attendee Health and Safety Policies and all other terms and conditions applicable to ticket purchase and use. Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. Stay home if you are sick and advise others to do the same. Community Rules apply to all content you upload or otherwise submit to this site. Take a look at what they promised those valued customers (emphasis is theirs): If you bought tickets on StubHub and your event is still happening, you are good to go! What are the consequences if I dont comply with these health and safety policies? 1:00 StubHub offers some customers cash refunds for tickets to events canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of. It had already been disbursed to the sellers. It doesn't look like the case has officially seen the courts yet. Buyers of NFL tickets agree to the NFLs supplemental health and safety terms and all team-specific terms available therein. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice| Do Not Sell/Share My Personal Information| Ad Choices If an event is canceled, we'll give you a StubHub credit for 120% of the amount you paid. StubHub users who attend events during the COVID-19 pandemic agree that they are responsible for complying with all venue, team, and performer policies including COVID-19 verification requirements and health and safety protocols (e.g. Our mission to make business better is fueled by readers like you. Also, always look at the delivery date for the tickets to ensure they arrive before you leave . But, unfortunately, most are canceled for now due to the coronavirus. Ticket sales volume had crashed at the same time as they'd been receiving chargebacks from customers and requests for refunds on cancelled shows.