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The Rockets App is free to download and available in the App Store or the Google Play Store. On the review page, click the Transfer button to send the tickets. If they already have an AXS account set up the tickets will go in their account automatically. And you're done! After completing the account information, you may buy, sell or manage any seats in your account. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. | I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Select the seats you would like to send. Also, to make it even more . AXS Mobile ID allows you to manage . Many fans find it best to TRANSFER the seats to their guests prior to the event. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Updated a few days later TL;DR: Call the merchant that issued the tickets. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics AXS | Complaints | Better Business Bureau Profile Show the ticket in the App at the entrance and get them scanned to enter. 2023 Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Your tickets will no longer be listed for others to buy. Try to contact them on their Twitter account. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Ask the Community Contact Support It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Tap Tickets Tab (pull down on the screen to refresh if necessary). No. When your tickets sell, youll receive an email informing you of the sale. No. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Can seats be transferred to someone who doesnt have an AXS account? This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Your Privacy Choices | All Rights Reserved. There is no fee for transferring seats and you are allowed unlimited transfers. After the switch, you will enter the email address you use to access the community in order to reset your password. Can I have multiple tickets on one phone? Select the tickets to transfer and enter the recipient's information. As an event draws closer, venues generate the barcodes for each ticket. I purchased 2 tickets through stubhub January 2020. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet.