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When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. How do I update my credit or debit card details once they have been saved? No, Ticketek Gift Vouchers are not reloadable. Ticketek Gift Vouchers can be redeemed for tickets to participating events on sale through ticketek.co.nz, the Ticketek Call Centre and Ticketek agencies. Your original SMS may take a short period of time to arrive when a popular show is on sale due to the large demands placed on our systems. Ticketek boosts UK presence with Motorpoint Arena Nottingham deal Requesting a password reset during the on-sale will use your time limit. Change My Location These tickets will be cancelled and reissued in the name of the new ticket owner. What happens if my phone is out of battery or my network coverage is low when I get to the venue? If you are purchasing a concession ticket please have your student or pensioner ID card ready, as you will be required to enter your concession ID in some cases. Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific credit or debit card is required to complete the transaction - for example a Visa Entertainment pre-sale. Please note that the the confirmation email is not your tickets, the tickets you purchased will be delivered to you by the delivery method chosen during the purchase process. If it's unclear what a Family ticket consists of on your event page please submit a request and we'll get back to you. New South Wales / Australian Capital Territory, Refundable Tickets Terms and Conditions of Sale. Tickets may not, without the prior written consent of Ticketek and the Seller, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. The tickets are sold on a first in best dressed basis, meaning that all friends receiving the invite may not be able to get the tickets. Will the event be reserved seating or general admission. How do I find my tickets once they are in Passbook? % Freestyle Kings tickets | Tours and Events | Ticketek Australia You might find the following websites helpful if you want more information about ticket scalping: Their barcode will then be on their homepage. to collect tickets. Ticketing | FAQs | ICC Sydney Unless required by law (including the Australian Consumer Law), neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses; Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. When can I request a refund if I have purchased Refundable tickets? Will I be notified of event / gate changes? If you are purchasing multiple tickets in the one transaction, you can elect to enter all of the mobile numbers of your friends to have the tickets sent directly to their phones, or choose to have all of the tickets sent to you to then forward to friends at a later time.