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Ratings and Reviews 4.6 out of 5. They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. James Taylor lawn tix were sold out on Tanglewood in seconds and resold on VividSeats for well over double the price. Their response to me letting them know that was well you can sell the tickets to your friends or family so we arent breaking the law. The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. VIVID CONFIRMED THE TICKETS IN A DIRECT E-MAIL AFTER MY CALL. Your trust is important to us. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. ColPhorbin 1 yr. ago Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. How do I determine the seat numbers for a ticket listing? Then allows the seller to change the date to the day of the event. My friends and I attend several differant venues and purchase tickets online. So, grab your seats, they're guaranteed - just like your 11th ticket on us*. I had an expensive ticket to the Garrison Keillor show at Red Rocks. BS. Looking for the best way to buy and sell mobile tickets? They made me jump through hoops to get my money back. I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. We understand it's frustrating when events are postponed. I purchased tickets for the New Edition concert through Vivid Seats. They refunded, but I am out 2 nights for the hotel. The site didn't show the total of $632.10 until after I purchased the tickets. Service 254 Value 245 Shipping 164 The company was founded in 2001. This complaint was posted by a verified customer. Vivid Seats is a trustworthy online resource that helps connect consumers with event tickets.