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If it is not, you can download it from either store and update it. This is a pretty basic problem and much more common than you may expect. Lennox thermostats How to fix 'Nest thermostat won't connect to app'? You may need to consult your routers user manual for specific instructions on how to restart your router. Select Reset and confirm that you want to reset. Bottom line: app wont let me add multiple thermostats at one time! If anyone is still having this issue, I install these for work and the easiest workaround is going to the settings, scrolling to the right and clicking reset and then clicking on reset wwn settings. Smart home devices require WiFi to operate. So THANK YOU!! Move closer to your router 5. Your email address will not be published. Type in the entry key you see on the thermostat screen. Simply make sure the Google Home or Nest app is properly updated to the latest version from an official play store like Google Play Store or Apple App Store. Go to Settings and then Network and reconnect your thermostat to Wi-Fi 5.) used two diff google accounts for two diff thermostats on two diff floors. Sometimes smart home devices like the Nest Thermostat end up freezing or glitching. This time I saved your answer for future, or I should say FROM future headaches!!! Same thing. After youve completed these steps, the app will guide you with prompts through the rest of the setup process. Thus, multiple Nest thermostats can work together via one Nest app. Turn on Airplane mode and then turn on Wi-Fi. Google fails again, offering zero support and far fetched solutions that don't work. One thing worked for sure is removing all thermostats, resetting them and starting with the one that didn't work. very annoyed and frustrated with this system. To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K Help Center, Canada Help Center, Australia Help Center. First, make sure that your Wi-Fi connection is strong and stable. Wasn't a huge issue that 1 of our 3 nests was not connecting, but it was definitely an inconvenience. If your Nest Entry key is not showing up, then the chances are you have issues with your Wi-Fi connection. 3. Save my name, email, and website in this browser for the next time I comment. You should also restart any Wi-Fi range extenders or repeaters. [5 Easy Fixes]. To open the menu, tapthe right side of the thermostat. Cant Add Second Nest Thermostat to App: If youre using the Nest Thermostat, you may have noticed that you cant add a second Nest Thermostat to your app. Tap your thermostat on the Nest app home screen, then tap Settings. The thermostats ARE connected to the network but wont connect to the app. On the Nest app home screen tap Settings and then Add product. Honeywell Themostats This checks out and finally stopped my connection headaches. Communicating Thermostats This definitely helped me. Update the Nest Thermostat firmware and the Google Home or Nest App. Nest Sensor Not Connecting: 8 Causes & Fixes. Note: Every router is different. Your system will show up on different networks. But there are many pros, including the following: Some people think the efficiency of the HVAC system will go down if multiple thermostats are installed. Go to Settings and then Nest app and get the entry key.