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You may have a bad connection between the cables and motor terminals. Ozbar rear bar. . A poor power supply could prevent your winch from working and could also cause damage to the winch motor. First time I dealt with them and it hassle free and great service. I would recommend cutting the metal to give more room and repositioning the cable off the nut before u get stuck like me and Runva won't stick to their 5 yr electrical warranty. 400Ah Enerdrive lithium power, enclosed bathroom and fully equipped kitchen. (Except Steel Cable and Dyneema Winch Rope) Update: Att: Every 24 months a mechanical and electrical inspection is required, The Winch needs to be removed, otherwise the warranty will be void. Where the EWV12000 is a slow and steady wins the race kind of 4wd winch, the 11XP Premium takes the quick and aggressive approach. Say a half decent Warn is around $550, the Carbon is $900 and so is the RRO. After another 2 weeks (one week before my trip), Runva finally contacted me and said they could not find anything wrong with the solenoid (they never shared the report from the third party). My personal experience with the 13XP Premium: So a couple months out of warranty the TJM on the 105 series crapped out. And remember, you always have the beloved double line-pull should you need that extra muscle . Runva Winch Review - Read This Before Buying - Aussie 4x4 Pro In that case, we would recommend spending a little bit more on a premium and top-quality winch from a well-reputed brand. Winch Troubleshooting - | No road, no problem. And, if you are using an older model, the accessories for that model may not be available to buy as of right now. If you can't service the unit yourself an auto electrician or local 4x4 shop will be able to assist. It's also important that you check your battery before you head away on long trips to ensure its in good shape. Some buyers complained about the companys customer service. Have 4 terminals on Winch. See the end of the post for details. Free shipping for many products! #runvawinch #runvareview #ewx9500qMy review on the Runva EWX9500-Q evoSUBSCRIBE to my channel for awesome 4WD content