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Please have your Merchant ID (MID) number ready whenever you call us. We take the time to evaluate your particular business situation and match you to the best solution for your unique needs. Elavon offers users a dedicated merchant account and payment processor, as well as mobile processing via app integrations. 3.49% plus 9 cents for manual entry card transactions. In the "Refund method" dropdown menu, select Refund Transaction. Highly motivated to acquire and implement efficient technologies considering the optimum algorithm to generate highly relevant insights in cost efficient manner. Disputed transactions often lead to a complicated chargeback process. She is based in Houston. E.g. Stay up to date with industry news, developments in technology and changes in regulation. Our customer support teams are still here around the clock every day of the week, but the current situation may see call answering times extended. Poynt - Smart Terminal - User Guides - Customer Centre - Elavon Please note that the third party site may have privacy and information security policies that differ from those of Elavon. In addition, card machines should be thoroughly and regularly cleaned. Smart Terminals | Payment Processing Solutions | Elavon Poynt is the new payment solution that will change the way youthink about card payments forever. We use cookies to collect information about when and how you use our website so we can create a better experience. Poynt is the new payment solution that will change the way you think about card payments forever. Call us at 1-800-725-1243 or provide your contact info to speak to an expert today. View our handy videos on how to fix terminal issues, use our online reporting tool and see some of our solutions to help you run your business. Please retry batchmessage displayed on terminal, You can find more information and guides in our Customer Centre, We also have prepared multiple videos that will make using your card machine even easier..