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Regardless of the reason, I understand how frustrating it can be and apologize if we did not provide the level of service that you expect and deserve from Regus.I have immediately asked the Manager of your centre to look into this as a priority and provide me with more information. If you need further support, please feel free to contact our team member who is in touch with you. I checked my email and didn't see any confirmation emails from Regus. It was a nice experience with the club. Hi Vladyslav, This place are the worst of the worst. It was a nice experience with the club. However they denied my request, insisting that I had to pay for another month of service. Great discounts. They will offer you an initial price, but then they will immediately hit you with a number of other charges that they did not disclose at the time of signing a contract. Once your agreement with us has been renewed, well confirm it via email. Offer expires 08/31/2014. You fuzzed-out the membership number, but not the QR code (Which can be read to get the complete number). It is just because of the nature of my job. Support - Regus Aspire Lounges is taking over from The House and My Lounge spaces in those latter three international airports. Our customers satisfaction is our priority. And, therefore continuing the membership is not possible anymore. - Since your membership only costs $20 per month and I cover all of your case costs, you do not have to pay anything out of pocket. They provided zero services to me but claimed their actions were justified because I had allegedly signed a business contract. They will claim that the contract states these charges are non-disputable and non-refundable, however when asked to cite the exact section with those words, the reps fail to do so. I apologise if this wasnt clearly communicated to you but its in the terms of your agreement. Thanks for your services, we will make sure we don't recommend you and take our business else where. Could you please email me at lorraine.brule@regus.com with your company name and account reference (as displayed on your invoice)? I look forward to receiving more information from you. This may sound like a Debbie-Downer analogy to you, but you have to remember that Regus rents space to business owners who are likely to depend entirely on their business for a living. It then states that you must provide this written notice at least three months before that end date. Comfortable, professional environments. I believe you must provide a 3-month notice (read your agreement). Please remember that the retainer is refundable at the end of your agreement. It won't go in any direction! Imagine that sometime in 2022, the stars have aligned and youre flying back from Singapore in a travel bubble. I entered card for both. She advised me to consult the Agreement, which I did. HOW DO I CANCEL MY MEMBERSHIP? - Member Services 2.0 * All prices shown are valid at the time of inquiry, based on 24-month contracts. We found a responsible person where we inform her about the problem. Thank you,Lorraine BruleGlobal Customer Service at Regus, been using them for 2 years, i would not recommend anyone to use them for these 3 following reasons. Also they thretaten u with debt collector and give all ur personal data for them. You need to enter CC details for Dragonpass, but not necessarily MyRegus. In a minute, I`ll illustrate this by showing you what specific actions Hannah took and what result she got (spoiler: she won!). They charge your card for amounts more than stipulated on invoices! Thank you, Lorraine Brule Global Customer Service at Regus, THIS IS A SCAMTHEY WILL RIP YOU OFF FOR PRACTICE.CRIMINALS,CRIMINALS,CRIMINALS!STAY AWAY!DO NOT SIGN ANYTHING WITH THEM!THIS IS A CRIMINAL ORGANISATION.WHATEVER YOU DO DO NOT USE THEM, Hi Lavor, Im sorry if you felt the need to escalate this.