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All rights reserved worldwide. It is valid for 2 hours, during which time you should pay any difference in fare as soon as possible. Govia Thameslink runs the Thameslink, Southern, and Greater Northern lines, with services from London to Cambridge and Bedford in the north, and to Brighton and the South Coast. Copyright Govia. I have received a letter offering a settlement outside of court but was expecting a 20 fine as this is the Penalty Fare Value shown on your website? I was late for a train so I boarded it without buying a ticket. If you are concerned you may have missed some correspondence, for example if you have moved address, you can e-mail the Prosecutions Team at gtr.prosecutions@gtrailway.com with the details you gave the inspector at the time and the date you made the journey, and we can look into this further for you. Only two refund applications will be considered in a 12 month period and you may be charged an administration fee. by. I sent this off Friday morning and am expecting it to recieve their office on Monday. Press office Offences listed are: giving a false name & address & entering a train without a ticket. Station Assistant, I work as part of the Fleet Infrastructure team, which means ensuring our 18 Engineering locations operate safely and efficiently. Id never considered a job in HR or mentoring before then, but he said Id be perfect for it and I havent looked back since!, Zoey Hudson Govia Thameslink Railway Employee Reviews - Indeed They were really kind. Last week I met with key officials from Govia Thameslink (the parent company of Southern), alongside the Forest Hill and Sydenham societies. We DO NOT issue Fines. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. Where personal data is recorded it will be in compliance with the relevant legislation. They are asking for my side of the story. Rail company Govia will continue to run the Thameslink franchise for the next three years despite being handed a multi-million pound fine for how it ran a separate franchise.. Textphone number. If you were given a piece of paper it starting with the prefix GTREMG or a small slip with 7 digits on it, it means the inspector has made a report of the matter that will be passed to the Prosecutions Team who will be in touch in due course. Considering also the available methods of payment, this becomes even worse. 10. I have just received an intention to prosecute letter from Govia Thameslink Railways. Image source, GTR. Ive received a court pack from you, what do I do next? . Any ticket or railcard purchased after commencement of the rail journey will be wholly disregarded as this would not have been valid at the time of inspection. I need to contact you, how can I do this? Govia Thameslink Railway is a train operating company, made up of a family of trusted regional brands - Southern, Gatwick Express, Thameslink and Great Northern. Tweet us @SouthernRailUK. It is vitally important that you inform us of any address changes, as it is likely we will be sending letters to you via the address given the revenue member of staff at the time, if correspondence is not replied to, this may mean that court action to recover any outstanding fare is taken.