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Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. Gotrax scooter not charging? Easy Fix but time consuming. Beeping can also indicate uneven pressure on the hoverboard sensors. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. It's a 36V 6 Ah battery that offers higher performance. In either case, bring it back to wherever you bought it for further assistance and warranty coverage. If the wheel spins only when the battery charger is plugged into the scooter then the . This is the simplest and easiest way to remove and install a new battery in your Gotrax GXL Scooter. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. Contact an authorized service center for more information about replacements. Sometimes due to old age an electric scooters battery pack will need to be recharged before the scooter can be tested or operated. Find your product below and click the link to be directed to the specific information for troubleshooting. 0000000016 00000 n 0000006755 00000 n We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty period. . Check the fuse or circuit breaker. 110 20 will respond to the email but the response itself is not helpful). Amazon.com: Gotrax Scooter Parts If you can not grip the top with your fingers use a pair of pliers to assist you. 21E - Controller Failure22E - Handlebar Failure23E - Motor Failure25E - Brake Lever Failure30E - Communication Failure. Odometer not working. 0000256654 00000 n GOTRAX Scooter | GO TRAX Electric Scooter - USA Official Website Our combined issue is we have been getting run-around from the company's support and are looking to see if others are having similar problems. I had my second issue within 17 business days of receiving the scooter. Gotrax Issues : r/ElectricScooters - reddit The GOTRAX Electric Bike Troubleshooting Guide Then plug your charger cable into both ends and leave it overnight. GOTRAX - F5 Electric Bike. The odometer illumination was bright. This scooter is giving a E3 Error code and the manual simply states to replace the console. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. GoTrax electric scooters are a popular choice for commuters, recreational riders, and kids alike. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reply, Took mine to the local bike shop. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. This is one of the most common problems we hear about, so it's always worth checking first. 0000008779 00000 n GOTRAX - F5 Electric Bike . If the unit has a brake cable running to the hand brake, you will need to disconnect the line before proceeding. Theres a good chance that you are charging your scooter but not getting a charge because there is something wrong with your wiring harness. Grab the new battery pack and ensure that your are installing the battery pack correctly.