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Your only resolution would be to disable computrace. It can only be disabled in the BIOS if it was never activated which is the default setting. You can wipe the machine, you can monitor it, you can look through the webcam, you can actually copy any files, you can start new processes. Finally, the article by Bill Morrow notes this: Quote No, you can't get rid of Computrace by flashing the BIOS. When users experience a lost orstolen laptop, they should contact Dell Laptop Tracking & Recovery Support center following the applicable customer service agreement. The explanation for Disable is "Permanently block the Computrace module interface." AnthonyQ Viable, yes. Disabling CompuTrace | TechPowerUp Forums Method 4: Reinstall Computer Jack to Un-install Laptop Premium. Theyensurethat the new module is configured correctly for your Dell computer. Scroll down the list, looking for rpcnet.exe under the Name column and Computrace next to it in the Description column. BIOS keys vary amongst computer makers, but pressing the "DEL" or "F2" key usually activates the BIOS menu (see Resources). 2. Press the "Enter" key once more to verify the "Disable" selection. LBE++ remove DELL Computrace and Security Password 8FC8 How to Remove Computrace From BIOS | Techwalla This can usually be done by setting the option to "Disabled" or "Off". I cant disable it in the bios, it shows it but doesnt allow the option. Now I did some research and I don't want this laptop to phone to some server everytime I boot up. AV and CompuTrace - IT Security - The Spiceworks Community Ref. s r.o. Can you call DELL? JavaScript is disabled. Any particular reason to configure ESET to not detect CompuTrace, now that I have the information you have provided? Computrace has 3 settings in the Bios - "Disabled", "Deactivated", and "Activated". So yes, computrace seems to be a permanent backdoor, unless you have hardware experience to inspect and follow BIOS modification, decribed by Kaspersky. Complete your request to remove LoJack, and click Submit. This allows Absolute to send you verification via email that they have received your removal request and will remove your LoJack automatically from the BIOS of your computer. Other than that, you have 2 options: 1, disable detection of potentially unsafe applications (not recommended, especially on servers and machines that might be a target of RDP attacks) LBE Remove dell Computrace - YouTube In Windows 8, 8.1 & Windows 10. They are not shady pawn shops. Select the "Disable" option and press "Enter" on the keyboard to disable Computrace on the computer permanently.