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You need to have the hard copy of the negative test result with you and be able to show it at all times. On the online check-in portal, you can find a list of frequently asked questions and their answers about uploading your documents and what to do in case of problems. Entry Requirements. TUI holidays cancelled: Full list of cancellations Contact our TUI fly Customer Service Center: If you wish to cancel your flight, the normal cancellation conditions apply. As of 8 June 2022, BAs standard policies apply which means if you book now, you will be charged for making a change or cancellation. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. You should take into account a processing time of approximately 6 weeks, due to the large number of requests. You can find an overview of all measures taken and changes applicable on board our TUI fly flights on the special web page https://www.tuifly.be/en/flightinfo-corona-measures. The e-mail will contain all necessary information. You can check a carry-on suitcase or trolley weighing up to 10 kg and with maximum dimensions of 55 x 40 x 20 cm free of charge at the check-in desk or deliver it to the staff at the gate when boarding. TUI, COVID and cancel/rearrange - Tripadvisor Reports of higher infection rates are also putting a dampener on . How to COVID-proof your trip. Britain's biggest holiday company is seeking to reassure prospective customers by offering cover for passengers against coronavirus -related problems. You will clearly see what documents are required for your destination! Signing the TUI fly COVID-19 statement is even possible until 1 hour before departure. Tuesday to cancel online for . If you booked a flight via an online travel agent or a facilitator (i.e. Have had a negative PCR test - Certificates based on a RT-PCR are valid for 72 hours . Cancellations and refunds. TUI fly is your trusted partner for safe travelling. Customers whose holiday bookings were protected under the Atol scheme will now have that cover extended to vouchers issued between 10 March and 30 September if the cancellation was a result of the . See our frequently asked questions relating to COVID-19, covering both before you travel and while you're away, so you can book with confidence. You will then receive the certificate by post a few days later. The insurance company will make a 75% refund of the cancellation costs. After all, the safety of all our customers and employees is our top priority. You can check the entry conditions of our destination on this page: https://www.tuifly.be/en/corona-measures. Important Note: Keep in mind that some parts of your holiday package like activities, transportation, attraction tickets might be non-refundable. But if you would rather not travel right now, you willreceive a refund for the cancellation. Its possible that the country of your destination imposes the obligation on travellers to take a PRC test. Can you no longer use your TUI Holiday and you would like to sell it to recover your money? Sign up for FCDO travel advice email alerts, so you automatically receive the latest travel advice updates and travel requirements for the destinations you want to know about.