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If you are still stuck after that, leave a comment with some more details and I'll take a look. I tried to rebuild the report in another playgorund but this error occurs agin: We can't find the result 'Sort: Descending' in Grouping1. This is my journey- a normal kid by day- a Trailhead explorer by night. You may find it easier to set this up using the Set Up Knowledge setup flow, Create your article (I found that my custom fields were already there, which helped), Youll need to make changes to your Case Lightning page and actual record page to complete this part , The first requirement smacked of full automation bear in mind to stay modern in your approach, I had to put {!recipient.name} in my email template for it to work it fusses over fields. hmmmm I think I just had to drag the filed onto the layout. I hope that you feel inspired. I'd try again since Trailhead had issues yesterday. Ensure the Macro adds the Cloudy Weather response sent reusable text to the description.Please help. Expert Tips on Getting Your Billing Superbadge - ITequality Hyatt Place New Taipei City Xinzhuang. Sangeeta Patra on LinkedIn: Just finished my Superbadge # 5: Selling What can I attach to help diagnose what I am still missing? Which checkbox I have to checked in Step 5.Actually I am getting below error:"Challenge Not yet complete here's what's wrong: We can't find that Case Agents have access to Knowledge. Processes. I have literally tried everything mentioned in this tread I am six hours in and cannot clear this error"We can't find the Case Stages for the Cloud Technical Team Lifecycle. This comment has been removed by the author. The instructions for configuring these rules are given directly to you dont skim read the paragraphs because the odd word will tell you how to configure whats needed. A huge thank you to Jocelyn Fennewald , Salesforce MVP, for pointing out the "remove all columns" option within the report creator. Sorry . Use the search o. Hello! Service Cloud Specialist Superbadge - 4,5,6,7. If you are familiar with report and dashboards, this challenge should only take 30 or so minutes to complete. Something that helped was saving the report frequently. I enjoy playing on Trailhead, taking long walks with mommy, watching the Florida Gators with daddy, and chasing my two dogs. January 07, 2019. donut! Please help me.Thanks,Vinay Manduva, Techforce services is a Salesforce Consulting Services in Australia Specialising in delivering end to end Salesforce solutions ,Consulting, Implementation DevOps partners in australia We deliver applications and services more rapidly and reliably, but its more than a methodology it cuts to the very core.Salesforce Data Analytics let us help you become a data driven organisation and ensure your data is working hard for your business This includes implementiSalesforce consulting companiesSalesforce ServicesStaff augmentation companiesSalesforce integration companiesSalesforce Implementation servicesSalesforce DevOps partnersSalesforce DevOpsManaged project services, Techforce services is a Salesforce Consulting Services in Australia Specializing in delivering end to end Salesforce solutions ,Consulting, Implementation DevOps partners in Australia We deliver applications and services more rapidly and reliably, but its more than a methodology it cuts to the very core.