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BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. USB 3.0 to Dual HDMI Multi-Monitor Adapter - j5create USB 3.0 to Dual HDMI Multi-Monitor Adapter Windows & macOS Compatible Model: JUA365 $ 69.99 This USB 3.0 to Dual HDMI Multi-Monitor Adapter acts as an external video card for your MacBook or Windows computers. I'm trying to connect an external monitor. I even tried connecting the j5create adapter to external power (which is possible but not required). If, notwithstanding the other provisions of this Agreement, J5CREATE is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Ware, J5CREATEs liability shall in no event exceed US$200.00. Note: We only recommend downloading the firmware if you have a Steam Deck device. Is this compatible with windows 11 - Q&A - Best Buy External monitor via USB-C through j5create to HDMI not working Previous image. (a) separate any individual component of the Ware for use; (b) incorporate any portion of the Ware into other software or compile any portion of it in combination with other software; (c) sell, rent, lease, lend, loan, distribute, assign or sublicense the Ware or any rights to it in whole or in part; (d) modify, reverse engineer, decompile, remove any proprietary notices or disassemble the Ware in whole or in part, or create any derivative works from or of the Ware, or encourage, assist or authorize any other person to do any of these things; or. The JCA379 supports upstream charging and Power Delivery 2.0 to keep your connected laptop powered up while in use. THE ENTIRE RISK AS TO THE QUALITY, OR ARISING OUT OF THE USE OR PERFORMANCE OF THE WARE REMAINS WITH YOU. Now you are ready to use your j5create USB Display Adapter! With the new driver, check whether the J5create USB can be recognized by the computer and works well on the device. Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. Your laptop display, plus the 2 external monitors, gives you a total of 3 monitors. 99. DisplayPort is a trademark of Video Electronics Standards Association, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Nothing I've tried has made any difference. Once your computer has restarted, connect the j5create USB Display Adapter to your display first and then to your computer.