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I didn't see your last question. . Heather was relieved that Chase had handled the frustrating situation for her with almost no hassle. But the company isnt entirely off the hook. I paid it, got a confirmation number, and called the Hertz DNR number back. I provided document after document to prove my position. When renting a car, you are given a list of rules. Hertz No Rental List Phone Number - rentalsz.com (Im pretty sure Im still DNR with Hertz. I quit because my boss came to work sick and infected another coworker of my with COVID, that was enough for me to leave. Everyone seems to have settled on a traffic violation, and that is probably it. I even made a reservation for a different car but she still rejected it. I have rented a car and crossed many borders, and this was a new fee to me. How do I talk to a live person at Hertz? I called to see what was up with it. Our records indicate Ms. Steele disputed the charge with her credit card company, which provided a refund for the charge. Glad it wasn't just me. The process takes less than 15 minutes to complete online or by phone. It is unfortunate that current Hertz corporate policy has tied your hands and has turned the Executive Customer Service team into revenue collection. This is what happens if you dont want to tip on your cruise, How to get a surprise hotel smoking fee reversed? I want Hertz to do the right thing. but not Doc:[protected]. Thrifty Car Rental in Orlando Downtown, Orlando (Vereinigte Staaten Did we mention it's free? If you go beyond some geographical boundaries without certain requirements, you will certainly land on the list. But be careful and don't let this happen. The first way you can get off a do not rent a list is by directly contacting the company through their respective channels. I had never come across a 10-year-old bill in all my years of advocacy. Nazis, Bigots, Racists, Trolls will be banned & punted to the Admins. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. These are typically fairly discounted rates but are quite restrictive. I just think they do good work! This is a strange, strange case, and it comes at a strange time. This would be extremely frustrating to me - I feel your pain. It seems like they could at least provide me the information they received that prompted them to send my name/address to the police. How do you get banned from renting a car? Then recently I received a letter from Hertz saying I owed 29.75 Euros (for a violation - but I don't know what violation) and that I was going to be sent to collections. Last year I became Platinum. That thing is notorious for having 3 speed cameras that do not allow any leeway. Vrbo offered a refund after my husband lost his job. We publish the names and emails of customer service managers. The major rental car companies have various channels you can reach them by. Poor customer service !!! And it raises all kinds of questions. Rentals start as low as $19 per day or $249 per week.