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. Our room was great, really spacious with a big bed and huge jacuzzi bath. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Overall a wonderful family holiday! Excellent family holiday! - Review of Gran Melia Palacio de Isora It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. 10-minute drive from Los Gigantes. Our main objective is to offer the best service and reading your comments help us to know that our changes are in the good way to give our costumers the best possible experience. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We are glad to read that our exclusive facilities and our staffs dedication to a service of excellence, were to your liking, providing you with a memorable holiday. Booking dates: from September 21 to October 5, 2019, Travel date: from September 21, 2019 to December 19, 2019. Staff are incredibly hard working, professional and helpful. Our team checks each review posted on the site disputed by our community as not meeting our. Located on the south west coast of Tenerife, the hotel is opposite La Gomera island, across the road from the volcanic sands of Playa de Alcala. We are looking forward to welcoming you again soon for another amazing stay with us. I have visited many, many 5* hotels all across the world and after 7 days here, I made the conclusion that this was ultimately the best one I had ever stayed at. Gran Melia Palacio de Isora - Loveholidays Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. We are really glad to hear your comments about the impression of our hotel staff; we do our best to ensure the best service. In addition we genuinely appreciate your kind words about our staffs aim and entertainment. The Spanish sun cannot compete with the warmth of those working at the Melia Grand; their welcome and hospitality was world-class and one of the main reasons why we are determined to return. We will be delighted to attend you in future if you give us a second opportunity. The private bathrooms include a large bath, hydromassage shower as well as slippers and bathrobe. There was lots of storage space which was great, the kitchen area was also really handy, we were in the Alcata building which was lovely and quiet, The hotel facilities were great, both the Italian and Asian restaurants were exceptional, Everyone was catered for and the buffet was also a really good quality with a large selection, The all inclusive option was a little confusing about what you could have where but we soon figured it out, the kids activities were great. Very highly recommend this hotel in Tenerife for a luxurious excellent service hotel for families with kids! I opted for the full board choice. Particular thanks to Iago (hope Ive spelt his name correctly), who is our childs superhero. Immerse yourself in calmness at the vast lagoon pool whilst soaking in the stunning views of the far-reaching .