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Safewise.com utilizes paid Amazon links. Case #XXXXXXXX They proceeded to have no explanation and I assume they are creating fraudulent accounts on customers. Brinks has a broader line of hardware, offering the same essentials Alder does, plus a doorbell camera, carbon monoxide detector, and glass-break detector. I signed the agreement August 12, 2022 and was given an install date of September, which I had to change to October due to conflict in schedule. Home Security System Without a Phone Line - Brinks Home Sincerely, Luckily, most wired systems are compatible with most alarms and their features, such as sending text messages to your cell phone, interactive services, and sending signals to a remote monitoring station. Vivint and ADT are both big competitors. Nope, they are entirely different companies. Purchase monitoring software, preferably after using its free trial version if one is available. 5747 ***** Canyon I called and they said I would get a refund in 14 biz days. ***** **** In some cases, the original company or the third-party may have to install updated infrastructure that results in a hybrid system utilizing the current system and adding some new devices. No, the Brinks system requires professional monitoring in order to function. Customer Reviews are not used in the calculation of BBB Rating. Many companies charge an installation fee, but customers may be able to install the system themselves with a customer service representative over the phone. The system did not work when the technician left. Please note, your account is currently inactive. If it does, the system can send text alerts to you when a door or window is opened, depending on your preferences. 1-***-75*-5900 ext. As the system is already installed, you save on equipment and installation costs. Our research on Brinks surfaced flexible equipment plans, easy installation, and responsive professional monitoring. Please call me back directly to further discuss termination and return instructions. Simple DIY System with Great Customer Service, Ranked #12 in Best Home Security Systems of 2023 (tie), Those looking for a large selection of home security devices with integrated home automation options, Consumers who want a company with established monitoring centers with a large customer base, Consumers who don't want to be locked into a contract, Those who want the most sophisticated equipment available.