Your refund will be processed using your original method of payment. Find the In-store Aisle. I exceeded the return with no receipt limit during the holidays and being indecisive. This, too, must be new policy. What's the return policy? I walked over to the counter where a woman named Stacy was working. Your return the gift cards cannot return money by visiting our business insider, ross return policy debit card! The bank cannot issue an immediate refund to your debit card because the process is instant, and your money is no longer there. In terms of business, the company would lose money if we operated that way and the company would soon fall. I called the store and they said since I did not have my receipt they could not do anything about it, even if I can give the original purchase reference number. So unprofessional!. Thank you. I will not be shopping there in the future, as people mentioned the staff are not courteous and within 30 days, the merchandise is still new for the store. Went to Ross at the Kendall and US1, Miami, Fl. Just bring it into any Ross store and theyll set you up with a new gift card. I am another Ross employee that explain some issues stated here. Today was exactly a month it read on the receipt I never knew that a receipt was not honored after this time. Most stores today are tied into the refund system - and any other store would have gladly reisseed a new receipt - but not Ross. When I got home and opened them it was to my attention that they were broken! The comments on here are ridiculous. So here I was, with a purse that one side of the pocket exposed with a faulty zipper. Associates returns must be done with a receipt. She then put ALL of the merchandise in ONE big bag!! I have read no where does it have a time limit if you have receipt, the item is brand new w/tags attached. You can also opt for store credit if you would prefer. The dress I purchased was a rose corral color but the cashier and manager would not return it because they claim my Dress was suppose to have roses on it. Which means that the stores employees are expected to fully understand the policy, and are responsible for communicating the return policy guidelines before checkout.. Ross does not sell Covered Information as defined under Nevada law. To Purchase!!! i shop at 3 different Ross stores on a regular basis. You will receive a refund as a store credit or can also choose to exchange the item at its current price. If your credit card is no longer active, refunds will go to the bank that issued your card. I was like wow he never even left the store, but because he opened it its non refundable.
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