The program is open to institutions in Europe, the Middle East, India, and Africa. You will be working with customers one-on-one to help them with their Apple products. This cookie is set by GDPR Cookie Consent plugin. There are over 400 Apple Stores worldwide, so there is a good chance that there is one near you. Job training: Apple has a specially designed training program for all new employees, referred to as "Core" training. Whether you work full-time or part-time, each customer conversation you have will make it clear: Youre not just supporting technology. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. Apple Employee Reviews for Technical Specialist Review this company Job Title Technical Specialist 9 reviews Location Australia 9 reviews Ratings by category 3.8 Work-Life Balance 4.1 Pay & Benefits 3.7 Job Security & Advancement 3.7 Management 4.1 Culture Sort by Helpfulness Rating Date Language There were crazy long lines, especially for the iPad 2, and the iPhone 5. At other times, you refer customers to support team members who get them up and running again. You maintain composure and customer focus while troubleshooting and solving issues. By following these guidelines, you reap the benefits of the Apple identity and contribute to its strength. Save someone's day. Apple technicians often work on their own to diagnose and repair devices, so they need to be able to work independently to complete their work. You will often be required to explain complex technical issues in simple terms, so its important that you are able to simplify complicated concepts. Average salaries for Fujitsu Technical Systems Specialist: [salary]. Yashdeep Dhanesha - Technical Support Specialist (Apple) - LinkedIn The mob used the electronics in the store to play music and record their dance routine. I became inspired to spread the creativity bug and often found myself being thanked and praised when customers left the store with exactly what they needed. Apple on January 23 released iOS 16.3, delivering support for Security Keys for Apple IDs, changes to Emergency SOS functionality, support for the second-generation HomePod, and more. What Is A Technical Specialist - Zippia At Apple, were not all the same. Apple technical specialists have a wide range of responsibilities, which can include: The salary of a technical specialist can vary depending on their level of education, years of experience, and the company they work for. The energy on these days rocked my world. Youll need to be flexible with your schedule. Attention to detail can also help technicians troubleshoot problems and identify the source of issues. Learn more about your EEO rights as an applicant (Opens in a new window) . It was just a few days later when I received my first follow-up call. Helping customers and providing technical assistance. You reassure customers when delivering product diagnoses and potential solutions. I saw at least 40 other possible candidates who seemed just as eager as I. Apple employees welcomed us to the event with videos about Apple's achievements, and concluded with a written quiz on your knowledge of Apple product and its major software, like Pages, KeyNote, Numbers, Aperture, as well as Time Machine and others. You as a Tech Training Specialist will: Participate in project intake and discovery processes when a software training component is identified to help determine priorities and support the change management a project will typically require.
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